# What are invoice processing KPIs and metrics?
Key Performance Indicators for invoice processing include: (1) Processing Time - average days from invoice receipt to payment; (2) Cost Per Invoice - total AP costs divided by invoice volume; (3) Touchless Processing Rate - percentage of invoices processed without human touch; (4) First-Time Match Rate - percentage matching on first attempt; (5) Exception Rate - percentage requiring manual intervention; (6) Early Payment Discount Capture - percentage and dollar value of discounts captured; (7) Late Payment Rate - percentage of invoices paid after due date; (8) Duplicate Payment Rate - percentage/dollar value of duplicate payments; (9) Supplier Satisfaction - survey scores or dispute rates; (10) Staff Productivity - invoices processed per FTE; (11) Days Payable Outstanding (DPO) - average payment period. Tracking these metrics identifies bottlenecks, quantifies automation ROI, ensures compliance, improves cash flow management, and drives continuous improvement.
## Key Takeaways
- Key Performance Indicators for invoice processing include: (1) Processing Time - average days from invoice receipt to payment; (2) Cost Per Invoice - total AP costs divided by invoice volume; (3) Touchless Processing Rate - percentage of invoices processed without human touch; (4) First-Time Match Rate - percentage matching on first attempt; (5) Exception Rate - percentage requiring manual intervention; (6) Early Payment Discount Capture - percentage and dollar value of discounts captured; (7) Late Payment Rate - percentage of invoices paid after due date; (8) Duplicate Payment Rate - percentage/dollar value of duplicate payments; (9) Supplier Satisfaction - survey scores or dispute rates; (10) Staff Productivity - invoices processed per FTE; (11) Days Payable Outstanding (DPO) - average payment period.
- Tracking these metrics identifies bottlenecks, quantifies automation ROI, ensures compliance, improves cash flow management, and drives continuous improvement.
## Related Topics
- invoice KPIs
- AP metrics
- invoice processing metrics
- accounts payable KPIs